This website is operated by NQN Decor (“we”, “us”, or “our”). By accessing or using the website nqndecor.com, you agree to comply with the terms, policies, and notices set out below (collectively referred to as the “Terms of Use”). If you do not agree, please do not use the website or our services.
These Terms apply to all users, including customers, suppliers, or any individual accessing the website.
We reserve the right to update the Terms of Use at any time. Changes will be posted on this page, and your continued use of the website after such changes constitutes acceptance of the updated terms.
Section 1 – Business Information
NQN Decor is a company providing high-quality interior decoration products through the website nqndecor.com, built on the WooCommerce platform—a secure and reliable e-commerce solution.
Contact:
-
Email: support@nqndecor.com
-
Phone: +84 968 590 586
-
Address: Tam Da, Yen Phong, Bac Ninh 16000, Vietnam.
Section 2 – Conditions of Use
By using the website, you confirm that:
-
You are at least 18 years old under UK law, or have parental consent if under 18.
-
You will not use the website for unlawful purposes, including violating copyright laws or transmitting malicious code (viruses, worms).
-
You agree to provide accurate information when shopping or contacting us.
Any violation of these conditions may result in the termination of your access to the website.
Section 3 – Services and Products
We offer interior decoration products through nqndecor.com. Some products may be sold exclusively online and available in limited quantities. We strive to accurately display images, colours, and product descriptions, but we do not guarantee that the colours displayed on your device will perfectly match the actual product.
We reserve the right to:
-
Restrict product sales to specific regions or individuals.
-
Change prices, product descriptions, or discontinue products without prior notice.
Section 4 – Shipping Policy
We provide delivery services across the UK (or specific regions, depending on your configuration).
-
Delivery Time: Estimated 5-10 working days.
-
Production Time: Estimated 1-5 working days from order confirmation.
-
Shipping Fees: Free shipping.
-
Delivery Areas: Nationwide (UK).
See details at our Shipping Policy.
Section 5 – Return Policy
We are committed to supporting product returns as per our Return Policy. You may request a return within 30 days from the date of receipt if the product is defective due to manufacturing errors or does not match the description.
Section 6 – Payment and Account Information
You agree to provide accurate and up-to-date payment information (email, credit card details, delivery address) when making a purchase. We use secure payment gateways and encrypt credit card information to protect your data.
We reserve the right to:
-
Refuse or cancel orders suspected of fraud.
-
Limit purchase quantities per customer or order.
Section 7 – Security and SSL Certificate
The website nqndecor.com uses SSL certificates (HTTPS) to encrypt data, ensuring the security of your personal and payment information. The processing of personal data complies with our Privacy Policy.
Section 8 – Reviews and Comments
We encourage customers to leave product reviews on the website to enhance the shopping experience. You agree that:
-
Your comments will not contain unlawful, offensive, or third-party rights-violating content.
-
We reserve the right to edit or remove comments if necessary.
Section 9 – Third-Party Tools and Links
The website may contain links to third-party websites or tools (e.g., payment gateways, delivery services). We are not responsible for the content or operations of these third parties. Please review their policies before use.
Section 10 – Accuracy of Information
We strive to provide accurate information about products, prices, and services. However, typographical errors or omissions may occur. We reserve the right to:
-
Correct errors and update information without prior notice.
-
Cancel orders affected by inaccurate information (with notification via the email or phone number you provided).
Section 11 – Prohibited Actions
You must not use the website to:
-
Engage in unlawful, harassing, or discriminatory activities.
-
Upload viruses, malicious code, or collect others’ personal information.
-
Send spam, engage in phishing, or interfere with the website’s security features.
Violations may result in the termination of your access.
Section 12 – Dispute Resolution
If you have a complaint, please contact us at:
-
Email: support@nqndecor.com
-
Phone: +84 968 590 586
We are committed to responding within 24 hours and resolving issues in accordance with relevant policies. If a dispute cannot be resolved, you may refer the matter to the appropriate legal authorities in the UK.
Section 13 – Disclaimer
We do not guarantee that the website will operate uninterrupted, error-free, or meet all your expectations. Services and products are provided “as is,” and you use them at your own risk. However, we are committed to supporting customers as per our published policies.
Section 14 – Limitation of Liability
NQN Decor, its employees, or partners shall not be liable for any indirect, incidental, or consequential damages arising from the use of the website or products, except as required by law.
Section 15 – Indemnification
You agree to indemnify NQN Decor against any third-party claims arising from your violation of the Terms of Use.
Section 16 – Severability
If any provision is deemed unlawful or unenforceable, the remaining provisions will remain in full effect.
Section 17 – Termination
We reserve the right to terminate your access if you violate the Terms of Use. You may stop using the website at any time by ceasing to access it.
Section 18 – Governing Law
The Terms of Use are governed by the laws of the United Kingdom. Any disputes will be resolved in accordance with applicable UK law.
Section 19 – Contact
For any questions about the Terms of Use, please contact:
-
Email: support@nqndecor.com
-
Phone: +84 968 590 586
-
Support Hours: Monday to Friday, 08:00–18:00.
-
Address: Tam Da, Yen Phong, Bac Ninh 16000, Vietnam.